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We closed the complaint because the player didn’t reply to our questions. The deposit was credited to the player’s account, but he stopped responding to the complaint and it was closed as “rejected”. The player from Ukraine has been blocked without further explanation. The complaint was resolved as the player’s withdrawal was successful. The player from Mexico has experienced an account block by the casino.

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However, the complaint was rejected because the player did not respond to our messages and questions. The player from Russia is unable to access his money after making a deposit via 3ds on July 21st. Despite providing necessary documents to the casino, his request was closed and he hasn’t received a response from the finance department.

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